Shearwater NERD 2 DiveCAN

Description

Additional information

Delivery

Customer satisfaction is of the upmost importance to us and we will make every effort to get your goods to you as efficiently as possible.

All orders placed before 1pm will be despatched on the same day subject to payment authorization and item availability.

Cyprus Delivery

If your order total is under €100 then you can choose one of the following options:

• Collect from store (FREE)
• Courier delivery (Delivery cost – payment on collection)
  • ACS Courier
  • Travel Express
  • Akis Express

If you select to collect from store, we will put your goods to one side and contact you when they are ready for collection. If the order is placed before 1PM then they will be available to collect after 1PM that same day.

Your order will be shipped with your courier of choice to the branch closest to the address completed in your shipping information. Payment for delivery will be made upon collection of your goods from the relevant branch.

If your order total is over €100 then you can select one of the following options and the cost of delivery is on us!

• Collect from store (FREE)
• Courier delivery (FREE)
  • ACS Courier
  • Travel Express
  • Akis Express

EU and International Delivery 

Our website has a comprehensive postage system which takes into account the weight of your delivery and the destination address – to get a quote for your order please add the products you’d like to buy to your basket, go to the basket page and fill in your details to get a shipping price. All international deliveries are shipped via Aramex and you will be provided with digital tracking information and estimated delivery date for your order upon confirmation.

VAT Exempt

If this applies to you or you are unsure if this applies to you, please get in contact using this link – Contact Us, and we will send a unique payment link for your products.

VAT Exempt

If this applies to you or you are unsure if this applies to you, please get in contact using this link – Contact Us, and we will send a unique payment link for your products.

Backorder Stock

We endeavour to keep all popular items in stock in range of sizes and varieties, however, due to the huge quantity of products we stock, we offer the ability to backorder products which have gone out of stock and less popular products we do not carry stock of.

Contact us here, to place a backorder stock request. We will then organise a personalised order, to confirm the order we will request a 50% deposit for the product via secure payment link, at which point you will receive an estimated time of delivery. When the stock arrives in store, we will contact you for the balance payment of your order and arrange for delivery or collection.

For further information on this send us an email or give us a call.

Returns

You can return any product that is in an UNOPENED, RE-SALEABLE condition within 30 days as long as it is not marked as clearance. Please contact us before doing this so we can confirm this ahead of time – we recommend using a recorded delivery service for any returns as you will be responsible for ensuring it reaches us.

Please get in touch to confirm a return by email or phone before sending anything back. When sending a return it is important that you include:

• Your order number
• Your name & a contact telephone number
• The reason for return

We will try and get your return processed as quickly as possible but if you don’t send this information it can delay the return.

Exchange

If you have ordered something and it doesn’t fit then we can exchange for a more suitable size, stock permitting, but you will have to pay the return postage. If your product arrives with a fault or defect, please ensure you contact us within 48 hours of receiving your product with photos and an explanation of the defect to receive an exchange.

Cancellation

Our customers have the right to cancel their orders within 7 days unless their order has been dispatched. After the order has been dispatched, it is the customers responsibility to return the item in a saleable condition and receieve either a full or partial refund.